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Operations Assistant - London

Osborne Richardson
London (Greater)
£23,000 - £25,000 + Full Benefits
Closing date
10 Jul 2021

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Consultancy, Private sector
Job Level
Town Planning
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Job Details


A successful independent town planning consultancy led by experts in handling high profile and challenging projects. The company, based in Central London, has a track record of successfully guiding clients through the complex UK planning system.

Job specifics

This is an exciting opportunity to join a friendly, busy and growing team of 28 within the operations side of the business. A pivotal and varied role with scope to develop skills and career. The team is looking for a bright, personable, vibrant and committed person to join during a period of growth. You will report to the Director of Operations and HR and support the Board of Directors and wider team across the business.

This is a heavily involved role, with scope for the right person to take on more responsibility over time.

The role is full time, 9am-6pm Monday to Friday with flexibility to work from home as the team phase a renovation and return to the office over the coming months.

Role responsibilities:

  •  Assisting the Director of Operations and HR, Board and wider team in all areas of the  business.
  •  Represent the company as the first point of contact.
  •  Maintaining smooth running of the office and assisting with operational issues.
  •  Facilitating phased office return with support of Director of Operations and HR
  •  Phone and reception duties, meeting room and building maintenance.
  •  Assist with ad-hoc administrative support, projects and duties as required.
  •  Liaising with all suppliers, order supplies.
  •  Extensive meeting and diary management.
  •  Event management and marketing support.
  •  Website and intranet management.
  •  Maintaining client and account databases.
  •  People operations support.
  •  Office systems administration.

Candidate requirements:

  •  Degree or equivalent qualifications.
  •  Previous office experience is desirable.
  •  Numeracy and IT skills are essential.
  •  Proficiency in Microsoft Office, Adobe and Google Suite.
  •  Organisational skills – ability to prioritise
  •  Professional, courteous and self-motivated.
  •  Analytical and problem-solving abilities.
  •  Careful attention to detail.
  •  Willingness to learn and happy to ‘pitch in’.
  •  The ability to work as part of a team.
  •  Committed to growing with the business and self-motivated.
  •  Strong verbal communication skills.
  •  Fluent verbal and written English essential
  •  Comfortable taking responsibility and working independently.

Package Remuneration and benefits:

  •  Competitive salary
  •  Discretionary bonus scheme
  •  25 days holidays (increasing by 1 day after 3 years’ service up to a maximum of 28 days)
  •  Company pension 5%
  •  Private health care
  •  Employee Assistance Program
  •  Wellbeing/gym contribution
  •  Continued professional development
  •  Professional subscriptions
  •  Flexible working


If you are interested in this job, please apply now, alternatively you can call me for an informal discussion about it - 07894229847

If this job isn't quite right for you but you are looking for a new job in Planning, please do send your CV to me (CJ Obi) – [email protected]


Osborne Richardson is widely accepted as one of the UK's market leading recruitment agency specialising in the town planning sector.

We are a specialist provider of recruitment consultancy services to town planning and regeneration candidates and have expert knowledge of the town planning and regeneration sectors.

We represent a wide variety of private and public sector employers including planning, property, architectural and engineering consultancies, private property companies, blue-chip retail and residential developers, regeneration agencies and other publicly funded organisations.

We're 100% candidate focussed which means that your needs are our starting point.

We offer a totally bespoke service to candidates so you can specify your requirements and we will work towards them.

Private Sector Roles – CJ Obi -  020 729 11150

Public Sector Roles – Thomas Atkinson 0207 580 1500

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